©2020 Allrights reserved

TERMS OF SERVICE

BY USING ARRYL COLLECTIONS PH, YOU AGREE TO THESE TERMS AND CONDITIONS. PLEASE READ AND UNDERSTAND THEM VERY CAREFULLY.
PRIVACY
Please review our Privacy Policy, which also governs your use of Arryl Collections PH Services, to understand our practices.

COPYRIGHT
All content included in or made available through Arryl Collections PH's Facebook Pages, website or mobile app, such as texts, graphics, icons, logos, images, videos and software is the property of Arryl Collections PH and these are protected by Laws of The Republic of the Philippines and International Copyright Laws. Illegal use, distribution or duplication of these contents may implicate you.

ELECTRONIC COMMUNICATIONS
When you use Arryl Collections PH's services by navigating our social media pages or our website at WeGotEverythingPH.com, by navigating our Mobile App, by sending messages on our Page's Facebook Messenger, by leaving comments on our Facebook Advertisements, by sending an E-mail, and other communications from your desktop or mobile devices to us, you may be communicating to us electronically.

You consent to receive communications from us electronically, such as E-mails, texts, direct message replies on your Facebook Messenger, calls on your mobile, mobile app push notices, or notices and messages on our website and you can retain copies of these communications for your own records.

You agree that all agreements, notices, disclosures and other communications that we provide to you electronically, satisfy any legal requirement that such communications be in writing.

ARRYL COLLECTIONS PH'S ORDER CONFIRMATION PROCESS
Arryl Collections PH strives to deliver the best service to its valued customers. In an effort to eliminate errors on delivery, we have created an Outbound Team to call people who placed an order by themselves through Arryl Collections PH's Website at WeGotEverythingPH.com or through Arryl Collections PH's Mobile App, to make sure that we have the accurate customer information and correct order details.

As part of your consent to electronic communications, one of Arryl Collections PH's employees from its Outbound Team may call you on the mobile number which you have provided when you placed your order online or through the mobile app, to confirm the accuracy of your information and of your order details. Furthermore, Arryl Collections PH may recommend or inform you of current offers or promotions that you may be interested to take advantage of during the call. You may or may not agree to such offers and stick with your original order.

RULES ON SHIPPING AND CANCELATION
Please review our Shipping Information to understand how your order will be handled and delivered to your shipping address.

RETURNS, REFUNDS AND EXCHANGES
Please review our Returns, Refunds and Exchanges Policy to understand how to claim returns, refunds or exchanges and what are allowed under our terms which is guided by the Consumer Act of the Republic of the Philippines.

REFUSAL TO ACCEPT PACKAGE UPON DELIVERY AND CANCELATION OF ORDERS DURING TRANSIT
As mentioned on Arryl Collections PH's Website under Shipping Information, couriers will charge Arryl Collections PH P300 - P600 for delivery, for storage and for the return of each packages. Refusing to accept packages upon delivery or canceling during transit will lead to our losses and we will do everything we can to protect ourselves from further damages.

If you refuse to accept or you will cancel while your package is in transit, we may remove your ability to make use of Cash-on-Delivery should you order from our store again. Your order history is recorded in our system so it will be very easy to access anytime.

In the unfortunate event, that you have more than one record of refusing to accept your package or you are canceling your order while your package is in transit, we may resort to legal means through legal offices to seek for compensation from you for the damages and the losses that we have incurred.

CASH-ON-DELIVERY AS PRIMARY MODE OF DELIVERY
Arryl Collections PH delivers packages to its customers or buyers through cash-on-delivery nationwide. Though the option to make a payment in advance is still acceptable, cash-on-delivery is the primary and default choice when making an order on Arryl Collections PH's website at WeGotEverythingPH.com, Arryl Collections PH's Mobile App, through the assistance of one of our Customer Service Representatives via Facebook Messenger Conversation or E-Mail Messages, and through a conversation over the phone with one of our Outbound Sales Representatives.

Though Cash-on-Delivery is the favoured mode of delivery to our valued customers, this is not a right. It is merely what Arryl Collections PH chose to offer to its valued customers and Arryl Collections PH reserves the right to not offer cash-on-delivery service to customers or buyers who tend to abuse the weaknesses of such method by canceling the order while package is in transit, by refusing to accept the package upon delivery, by deliberately not picking up their phones when the delivery guy is in the vicinity of their shipping address, and any other means to avoid receiving the package for whatever reasons they may have.

Customers or buyers who are banned to use Cash-on-Delivery Service may still order from Arryl Collections PH, however, they will need to pay in advance for the goods before any deliveries will be made.

Lastly, customers or buyers who repeatedly refuse to accept their orders, cancel their orders during transit, or deliberately avoid to receive their orders may also have their basic information shared to the couriers that Arryl Collections PH works with for their bad reputation or bad history in handling their cash-on-delivery orders. Arryl Collections PH's partner couriers may ban such people to use cash-on-delivery to prevent further damage on the part of the courier and its employees and to Arryl Collections PH.

VISIBILITY OF THIS AGREEMENT
Arryl Collections PH did its best to make the Terms of Service very noticeable for everyone to access and read. It is very visible on our website at WeGotEverythingPH.com, on our Mobile App and it is also accessible during the checkout process before completing your order.

Arryl Collections PH encourages each customers or buyers to always read our Terms of Service. By continuing to complete your order on our website, on our mobile app or through the assistance of one of our Customer Service Representatives or one of our Outbound Sales Team, we will presume that you have read and understood our terms of service and we will process your order in good faith.

If you don't agree in part or in full to our Terms of Service detailed herein, please do not continue to process your order.

THANK YOU FOR READING ARRYL COLLECTIONS PH'S TERMS OF SERVICE BEFORE PROCEEDING WITH YOUR PURCHASE!

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase (the “Site”).

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.


Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.


When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.


We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


Minors
The Site is not intended for individuals under the age of 18 .

RETURN & REFUND

RETURNS, REFUNDS AND EXCHANGES ARE SUBJECT TO THE FOLLOWING CONDITIONS:
1. Products eligible for returns, refunds or exchanges are those received with defects, deformity or damages only. Buyer's remorse or change of mind is not covered by Arryl Collections PH's Return or Refund Policy. Please be reminded that there are no existing laws that allow any consumers to return goods they purchased and ask for a refund simply because they have changed their minds.

2. Items that are damaged, deformed or defective can be exchanged within 7 days upon receipt. Outside this timeline, the items could have already been exposed to factors beyond our control which could have contributed to the damage, deformity or defect.

3. Opened and used consumables are also non-refundable and non-returnable. While we understand that you realized that you no longer need the product, we will not be able to take these items back due to personal hygiene standards and merchant limitations. Give them another chance, you might learn to love them as much as they love you!

4. Personal and intimate items are non-refundable and non-returnable for the same reason that we will not be able to take these types of items back due to personal hygiene standards and merchant limitations.

5. In the unfortunate event where the customers have accidentally ordered the wrong item or wrong variant for the items they purchased, ARRYL COLLECTIONS PH may still replace the items provided that the customer will agree to pay for the shipping fee for the replacement. The customer will also be the one to return the item to the Return Center of either Ninja Van, J&T or LBC and he/she will shoulder the cost for returning an item.

If ARRYL COLLECTIONS PH committed the error in sending a wrong item, the customer will not be charged for anything but we require the latter's cooperation in returning the item to the Return Center of either Ninja Van, J&T or LBC.

ARRYL COLLECTIONS PH does not have it's own delivery service and Ninja Van, J&T or LBC will not send any of their employees to pick up your return item for us or for any other stores because that is not part of their scope of support and we cannot command them to do the same because they are not our employees.

6. Shipping fees are not eligible for refunds. If the buyer demands for a refund instead of a replacement for the damaged, deformed or defective item, only the product's worth will be refunded.

7. Refunds will be issued after ARRYL COLLECTIONS PH receives the returned item. Arryl Collections PH can refund through the following channels:
• Bank Transfers
• GCash
Kindly ensure that returned item is packed in original packaging, with free gifts, warranties, tags, manuals and any other items that came with it. Please note that return requests may be rejected if these conditions are not met.
As much as we want to use the most convenient channels for our customers, please understand that all channels are not available for us as well.
WHAT DO I DO IF I RECEIVED A DAMAGED, DEFORMED OR DEFECTIVE ITEM?
Please send us an email at arrylcollections@gmail.com within 7 days upon receipt of the item in question. Kindly attach pictures of the said item together with the pouch and waybill that came with your order. Give us a brief description of the issue and we will be more than willing to assist you.
In case you don't have an e-Mail, please contact one of our Live Chat Representatives for assistance.
WHAT DO I DO IF I RECEIVED A WRONG ITEM OR A DIFFERENT PACKAGE?
This rarely happens but in the unlikely event that you have received the wrong item or package, please send us an email at arrylcollections@gmail.com and we will make things right immediately.
In case you don't have an e-Mail, please contact one of our Live Chat Representatives for assistance.
WHAT DO I DO IF THE DELIVERY STAFF COLLECTED MORE THAN THE COLLECTIBLE AMOUNT OR HAS FAILED TO GIVE ME THE RIGHT CHANGE?
As much as ARRYL COLLECTIONS PH would love to help you in such scenarios, we have no control of the situation when you paid for the supposed to be collectible amount to the delivery staff. Also, the delivery staff is not a Arryl Collections PH Employee but rather an employee of either Ninja Van, J&T or LBC that handle deliveries for us.
Please check the collectible amount on the waybill attached to the pouch before making a payment and count your change before allowing the delivery staff to leave.
In the unlikely event that ARRYL COLLECTIONS PH committed an error in placing the correct collectible amount, which very rarely happens, ARRYL COLLECTIONS PH will be responsible and will refund the excess amount to the buyer.